All orders are processed within 24 hours of confirmation. During this time, we complete:
Order verification
Quality inspection
Secure packaging
Orders are processed on business days only (excluding weekends and public holidays).
Delivery Time
Estimated delivery time is 3–7 business days, which includes:
Processing Time: Up to 24 hours
Shipping Time: 2–5 business days after dispatch
Delivery times may vary depending on your location and the courier service conditions.
Order Tracking
Once your order has been shipped, you can track its status at any time using the “Order Tracking” page available on our website.
Delivery Delays
While we strive to deliver all orders on time, delays may occur due to:
High order volume
Courier service issues
Weather conditions or public holidays
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address and contact details are accurate. We are not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
Customer Support
If you need any clarification regarding your order or shipping, please feel free to contact our support team. We are always here to assist you.
Commitment
We are committed to delivering your Vita Supple order quickly, safely, and in perfect condition.
